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Jira Confluence L1 Support Slack

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L1 Support Technical Support Cybersecurity

Troubleshooting It Equipment Install Configure Maintain Desktop

Api Sql Database Knowledge

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Splunk REST APIs IT Escalation Ticketing Systems

Business Stakeholders Engineers Solution Architects ASAP

Problem Solving Customer Satisfaction Interpersonal Skills Service Desk Technical Support

Manage Desktop Devices windows 10/11 OS ITIL process

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Windows Monitoring Troubleshooting

Account Unlocks Password Reset L1/l2 Help Desk Troubleshooting

Troubleshooting Service Desk Operations providing technical support