C-Suite customers stakeholders IT service delivery teams

customer peers management less-senior staff

integration patterns RESTful APIs SOAP web services messaging systems interpersonal skills

Cloud Infrastructure Delivery Management IT Service Management Infrastructure Projects Project Management

Databases Software as a Service (SaaS)

IT Service Management Incident Management Service Delivery Management Project Management SLA

Backup & Recovery Systems IT Documentation IT Infrastructure Management IT Service Delivery Proposal Generation

Oracle ITIL Oracle ERP/Fusion

SAP Finance Service Delivery Sap S/4hana Sap Modules

Application Security Data Security Microsoft Project MS Office Technical Helpdesk

Devops Azure Citrix Active Directory Windows

IT Infrastructure IT Service Delivery IT System Delivery IT Documentation & Monitoring

CTO Transformation Program Man... impact OIT CTO staff OIT enterprise functions state agency service delivery and other stakeholders.

IT service management framewor... ITIL Microsoft Office IT service deliver Atlassian’s JIRA

Service Delivery Management Azure AWS or GCP