Customer Service Specialist

Data Entry Customer Service Legal Exposure.

Test Scenario Creation Test Case Design Defect Management Customer Interaction

Shell scripting python Java DevOps PL/pgSQL

Vertafore products

Analytical skills Customer Service skills Computer Savvy

Product Management B2B customers Engineering Agile

Analytical Skills CRM Software Communication Customer Engagement Key Performance Indicators

Kronos Strong customer service

CRM MS-word MS-Excel PowerPoint

ITIL framework AWS Troubleshooting

Pega Customer support experience

Oracle Cloud / Oracle EBS Fina... Supply Chain Procurement and Manufacturing ERP systems PO

Outlook Word Excel

Java/J2EE ESB SOA architecture API integrations business analysis