Service Desk Management. Service Desk Voice Support.

Aws Java J2ee Spring Mvc Groovy

Salesforce Administrator Salesforce Advanced Administra... Sales Cloud Service Cloud

Incident Management Service request management Operational Lead It Helpdesk Consulting Break-fix Support

solid troubleshooting problem-solving customer service skills

Non-IT help desk Strong customer service experi... Excellent organizational and t...

Maintains analyzes troubleshoots computer systems hardware

Azure Traffic Manager Cloud Service VMSS KeyVault Azure DevOps

TCP/IP DNS DHCP Adobe Acrobat Active Directory

Billing Finance Legal Tax Customer Service

Sales Sales Head Head Management B2B

Pre-sales OEMs/Industrial post-sales

Microsoft Office troubleshooting hardware break/fix support

ServiceNow ITSM CSM FSM RDBMS

Incident Management Problem Management Configuration Management Change Management Knowledge Management