Data Analyst

OnPrem Cisco Polycom Microsoft Skype MS-Teams

Customer Service Communication Problem Solving

JavaScript/JavaScript Framewor... JSON C# Java RESTful services

SDLC JIRA ADO QBR's

Ucce Cisco Voice Routing Switching Verint Maintenance & Support

International BPO Customer Support Executive Non Voice Calling BPO

level 1 voice core Develop and implement strategi... Ericsson Technology Elements Oracle technology elements Huawei Technology Elements

Marketing Negotiation Research Skills Strategy Team Leadership

Interactive Voice Response (IV... Data Flow Service Desk Technical Support

Gen Ai Java Microservices Python Golang

Sip & Voip Cisco Azure Voice Gateways (vega) Ccna

Service Desk Management. Service Desk Voice Support.

Solarwinds Servicenow Vizio Infoblox Ansible

Salesforce Saervice Cloud Omini Channel Amazon Channel