OnPrem Cisco Polycom Microsoft Skype MS-Teams

Customer Service Communication Problem Solving

JavaScript/JavaScript Framewor... JSON C# Java RESTful services

SDLC JIRA ADO QBR's

Ucce Cisco Voice Routing Switching Verint Maintenance & Support

International BPO Customer Support Executive Non Voice Calling BPO

level 1 voice core Develop and implement strategi... Ericsson Technology Elements Oracle technology elements Huawei Technology Elements

Marketing Negotiation Research Skills Strategy Team Leadership

Interactive Voice Response (IV... Data Flow Service Desk Technical Support

Spring Boot Java Microservices Cloud J2ee

Service Desk Management. Service Desk Voice Support.

Solarwinds Servicenow Vizio Infoblox Ansible

sap ewm pick by voice

Voice\AV Technologies NCDHHS

TCP/IP QSIG SIP H323 MGCP