Managed Support Services

SAP SAP BW TM1 Producing Documents processes and procedures

. Oracle Azure AWS IaaS PaaS

ServiceNow Agile Architecture SAFe 5.0

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

application knowledge Workflow Modules such as MXML DataMart FO Bloomberg Reuters

CCNA Network+ CCNP CCDP CCIE

Break Fix/Technical Task physical cabling cable management northbound cabling

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

Data lake Store SQL Database Databricks Azure Salesforce

Manage Desktop Devices Service now EUC tools remote support tools MS office

Azure Cloud AWS Cloud ServiceNow Azure Cloud API

windows OS hard and soft break fix servic... Support Manage Optimize and Maintain

ERP/JDE DOTNET MS Full stack

Management database Incident Resolution including restoring functional... installation configuring