BMC Helix data model ITSM architecture

JavaScript HTML CSS ServiceNow ITSM

COBOL DB2 SAS JCL IMS

ServiceNow ITSM Scripting ITOM ITAM

IT Infrastructure Library Java Python SAMPRO HAMPRO

SAP Billing and Revenue Innova... ServiceNow PPM ITSM SAP S/4 HANA

ITSM MS office suite ServiceNow Product taxonomy Agile methodologies

ITSM tool experience SAP Monitoring Network Security

ITSM Reporting Incident Management DC-DR DR-DC Fall-back Vault Restoration

JavaScript’s Angular JS HTML CSS Bootstrap framework

ServiceNow ITSM ITAM SAM Pro Catalog ArtPro

AWS Azure SaltStack Puppet Chef

ServiceNow Technical Design Functional Design Flow Analysis BMC

System Configuration

ITIL Catalog Management Configuration Management Incident Management Microsoft Products