Business Process Microsoft Visio Microsoft ADO Testing Module ITIL / ITSM

Routing Switching configuration Troubleshooting ITIL process

M365 Defender Sentinel Siem Kql Spl Servicenow

Red Hat Linux IBM AIX Linux azure GCP

ITIL ServiceNow SAM HAM

active directory DNS DHCP DFS IIS

Java/j2ee Sql/plsql No-sql Unix Unix Shell Scripting

ServiceNow PowerBI SLA ITIL processe Agile

Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys

ITIL Process Incident Management Windows Unix Nagios

ITIL processe SAP SQL Windows/Unix VMware

Troubleshooting Virtualization Citrix Xenapp Windows Itil Processes

Flow Diagrams Data Architecture ITIL Process Modeling

CSM ServiceNow Technical Specs ITIL Technical Solution Design

ITIL processes Developing installing troubleshooting CMDB