Description

Job Description

Minimum Qualifications

·5+ years of hands-on experience in implementing and configuring ServiceNow ITSM, including participation in at least one full cycle implementation.

· ServiceNow Certified Implementation Specialist in ITSM

Desired Qualifications

· Extensive knowledge of JavaScript, Familiarity with UI, SQL, HTML and CSS

· Knowledge of XML and structural programming concepts

· Knowledge of ITIL processes

· Experience in developing ServiceNow report

· Experience in ServiceNow Playbook development

· Experience in inbound and outbound data exchange development between ServiceNow and other systems via API (REST and SOAP)

· Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow NowAssist is preferable

Key Skills
Education

Any Graduate

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