IT support staff incident management procedures IT infrastructure

ITSM Reporting Incident Management DC-DR DR-DC Fall-back Vault Restoration

VDI Citrix Help Desk Support Troubleshooting IT asset management

Data Leakage TCP/IP TCP AWS troubleshooting

LAN & WAN security backup Install configure

Ruby Python Node.js) Django Rails

Technical Support Software License Agreements

optimal network reliability security data integrity

Customer Service Help Desk Support Hygiene IT Hardware Support Information Technology

Help Desk Support IT Hardware Support Information Technology Telephone Support

Servicenow Troubleshooting Installation Configuration User Acceptance Testing

Transport Specialist Fiber Designer Systems Engineer Software Engineer System Administrator

Windows Linux MacOS systems.

PL/SQL Teradata Viewpoint Unix/Linux shell scripting Putty SQL Developer/Toad

Macos Windows Chromeos