HMO PPO COB Systems Analysis

Systems Analysis Technical Support

JIRA VLOOKUP’s pivot tables concatenations

Business Analysis AML

Systems Analysis CITRIX DNS DHCP SAN

printer configs break/fix instructions ticket routing ITSM

Business Analysis SAP Oracle CRM / ERP Database Administrator

Agile business analysis product/project management SAFe Scrum Master

Business Analysis SQL XML HTML XSLT

JIRA Confluence POS

Excel MS Word Microsoft3NA

C-Suite customers stakeholders IT service delivery teams

SQL APIs data analysis

Splunk Big Data

Web Analytics Manager Crystal Reports SQL Proficient Python Proficient