understanding of order managem... Order Processing Or

researching/analyzing issues/p... hardware software operating systems telephony

SAFe Scrum Kanban Agile Veeva

Unix/Linux shell scripting PL/SQL Putty Informatica 10.4 Teradata SQL Assistant

IT Service Operation Systems and Network Administra... troubleshooting

Microsoft products operating system basic networking

SAT IQ/OQ Engineering Project Management Automation Maintenance

Ticketing BSS Incident Management Troubleshoot IT Operations

contractual Service oftware patches Monitors servers operating systems applications

PL/SQL Teradata Viewpoint Unix/Linux shell scripting Putty SQL Developer/Toad

IT Service Operation Network Administration troubleshooting

Automation SA/390 support Applications Development Infrastructure IT Operations IT Production Support

PowerShell scripting Oracle PL-SQL DFS Extractors

IT Support

business/operational needs production processes software patches