troubleshooting desktops printers firewalls switches

Phone support Remote desktop connectivity Troubleshooting

Desktop Support End user Support

problem-solving skills ITIL principles off-shore customer service skills.

DC Desktop and NW support Customer support Xconnect/ IIL/ P2P / MPLS link...

Outlook MS Teams Skype Sharepoint MS Office

Active Directory

Tcp/ip Dns Vpn Wi-fi Troubleshooting Bash

Lan Installing Wireless Network Win 7 Win8 Win8. Win 10

desktop/printer/other hardware... Network User Access Collaboration Tools Mobility

Office 365 CDR

Desktop Support Engineer

TCP/IP Ethernet Change Management Active Directory JAMF

L2/L3 desktop support LAN Networking troubleshooting Network troubleshooting OS(MS Platform)

ITSTOREFront Asset management Service Now Desktop Support Imaging