SLA SOP

Ensure analysts SLA KPI

DNS DHCP Group Policy SLA BASH

ITSM Service Catalogs CMDB data maintenance Creating HTML templates SLA configuration

MAPICS/Infor XA (9.x) in Make Planning Inventory Management Procurement functional areas. (CRP/UAT)

Java JavaScript J2SE J2EE Struts

Vendor Sla Management Ethernet Mpls Technology Python Scripting Network Deployment

Sdwan Lan Wan Python Bgp

SAP Marketing Cloud SLA Opsgenie Gray logs Zabbix

Infor XA Salesforce.com Customer Support ERP MS Office

Service Desk Analyst role IT Support KPI SLA FCR

WIP/BOM Standard Costing XLA COGS DCOGS

Microsoft Word PMP XL change management risk management

SLA agile SDLC Technical Production

Infor XA Project Manager ERP