SQL RDBMS Agile Scrum

data analytics Excel Power BI Tableau

Salesforce cloud

Cycles (PI) Showbacks System Integration Test Cycles... User Acceptance Test (UAT)

Waterfall Agile reusable Functional System Integration

knowledge of business system t... business process design definition and/or re-design.

Operating System CICS/IMS/RACF

Help Desk Support Customer Service Patch Management Desktop/Laptop/Server Hardware

System Testing System Integration Testing UAT Jira Defect Management

Oracle SQL*Net PL/SQL Oracle’s SQL*Plus