Service Desk Analyst role IT Support KPI SLA FCR

EKS S3 Lambda EC2 ECR

Devops Github jenkins

SLAs

Java 8+/J2EE Spring Spring-Boot Micro Services RESTful Services

Cmdb Sre Event Management Incident Management Slo Creation

HTTP/HTTPS TLS/SSL DNS Agile sql

AWS SQS Kinesis. Aurora Postgres

Java/J2EE REST/SOAP MQ JSON XML

AWS REST APIs AWS SDK SQS SNS S3

Adobe Photoshop Adobe Illustrator Erp Applications Sas Model Web Ui Design

Node.js Vue React AWS S3

Go Aws Sdks Cli Sns/sqs Lambda

Python Terraform CI/CD Lambda CloudWatch

C++/c Data Structures Sdlc Process Matlab Srs