Salesforce Product exp Service Cloud Salesforce FUnctional testing Integration Testing Test Script Creation

Solace API Real time Integration DevOps CI/CD PubSub Monitor

Cash drawers PoS scanners Inventory scanners Signature pads & MSR’s

MS-Excel CMS Avaya Supervisor/ eWFM /IE... AHT Service Level

retail point of sales content development strategy

Computer Repair IT Hardware Support Technical Support Troubleshooting

Windows 10/11 MS O365 Adobe Computer Repair Computer Hardware

SAS RTDM SAS CI SAS MA/MO Java Angular Tomcat Server

Sales Microsoft Office Excel PowerPoint Word

Action Oriented Resourcefulness Self Design and build automated cod... Create mechanisms/architecture... rapid recovery

Field Support Maintenance and Repair Preventive Maintenance Troubleshooting Technical Support

Technical Support International Bpo Voice Non-voice Email Chat Process Wfh

SCCM DNS DHCP Group Policy VIP Support/Executive support

Cisco VoIP Computer Repair LAN Spyware Troubleshooting

Communication Diagnose Email Help Desk Support Performing