Description

Duties & Responsibilities: 

  • Support the configuration and maintenance of HRIS systems, including by not limited to: Workday, ADP, Concur.
  • Perform administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations.
  • Work closely with functional area subject matter experts and other stakeholders as needed to test and implement efficient solutions and business process workflows.
  • Work closely with stakeholders to develop custom reports that meet their needs.
  • Troubleshoot and resolve system issues.
  • Support feature release updates and enhancements, and communicate clearly to affected team members about changes that may impact them or their roles.
  • Model best practice components of customer service.

 

Job Requirements

 

Job Requirements/Skills and Experience:

  • 1-2 years' experience with Workday in an administration role. 
  • 1-2 years' experience with ADP in an administration role.
  • Experience with ERP, CRM and Database's.
  • Experience with ticketing systems (JIRA, SDP, etc.).
  • Ability to constantly prioritize as business needs change. 
  • Experience working with a diverse set of stakeholders.
  • Excellent interpersonal skills and strong customer service orientation.
  • Solid knowledge of Agile methodologies.
  • Bachelor's degree or equivalent experience required; Computer Science, Information Systems, Operations or other technology specific field

Education

Bachelor's degree