· Active Directory (Domain Services, GPO, security, etc.)
· Core Infrastructure Systems (Windows / VMware), Virtualization/Hypervisor
· Internal Certificate Authority
· Azure AD including AD Connect server systems (SSO)
· Network Policy Services (NPS) *Incudes wireless SSL.
· File & Print Server Management
· Key Management Service (KMS)
· Perform Physical Server Management such as, Firmware upgrade, Coordinate with Vendor for any hardware failure, maintain warranty of the hardware and roadmap, provide general for the operating system that are hosted in the physical servers.
· Server Deployment
· Build, scale, and secure corporate infrastructure, focusing specifically on virtual and cloud environments.
· Active participation in Shift Handover call and provide updates on pending tickets for the next shift
· Work in a heterogeneous environment containing diverse operating systems and applications.
· Find ways to leverage the scale and complexity of the larger infrastructure to solve problems for Enterprise customers.
· Final escalation points for issues related to Windows server and virtualization systems.
· Produce systems that are scalable, automated, and well-documented, and train others to take on day-2 operations.
· Designs, develops, and implements server systems and software applications such as Active Directory, NPS, etc.
· Configuring new DHCP servers, migration of DHCP scopes and decommission of DHCP. Servers Active Directory promotion and demotion tasks
· AD role management, migration, and DNS management
· Create technical design specifications with respective enterprise server technology such as Windows, VMware, and Active Directory.
· Remains current with industry trends to conceive, prototype and recommend technical approaches for IT systems and solutions that meet business needs.
· Performance troubleshooting, tuning and Root Cause Analysis of Windows OS issues (slowness issues, analyzing crash dumps, event analysis etc.)
· Implement defined security standards and provide infrastructure data related to security incidents and investigations.
· Bachelor’s degree or equivalent education and experience.
· 6 - 8 + years’ experience providing support in a multi-server enterprise environment consisting of 600+ servers and 2,000+ users in multiple geographic locations.
· Experience in Microsoft Office Software such as Word, Excel, and Visio
Bachelor's degree