Job Description:
- Seeking a highly skilled L3/L4 VMware Support Engineer with extensive experience in VMware virtualization technologies, advanced troubleshooting skills, and a deep understanding of enterprise-level infrastructure.
- This role involves implementing, and maintaining VMware environments, as well as providing expert-level support to ensure optimal performance and reliability.
Key Responsibilities:
VMware Infrastructure Management: Deploy and manage VMware vSphere environments.
- Perform advanced configuration and optimization of VMware infrastructure.
- Must have experience in the latest VMWare technologies (VMWare 5.x and above)
- Implement and manage vCenter Server, ESXi hosts, and virtual machines.
- Monitor system performance and ensure VMware environments are running optimally.
Troubleshooting and Support: Provide L3/L4 support for VMware-related issues, including performance tuning and capacity planning.
- Diagnose and resolve complex technical problems related to VMware infrastructure.
- Collaborate with L1/L2 support teams to escalate and resolve issues promptly.
- Monitor system performance and ensure VMware environments are running optimally.
Performance and Security: Monitor system performance and ensure high availability and reliability of VMware environments.
- Implement and maintain security best practices within VMware infrastructure.
- Conduct regular system audits and vulnerability assessments.
- Disaster Recovery and Backup: Develop and maintain disaster recovery plans for VMware environments.
- Ensure regular backups and replication of virtual machines and data.
Documentation and Training: Create and maintain detailed documentation of VMware infrastructure, configurations, and procedures.
- Provide training and knowledge transfer to junior engineers and support staff.
Qualifications:
- 15+ years of experience in managing and supporting VMware environments.
- VMware certifications (e.g., VCP, VCAP, VCDX) are highly preferred.
- Need seasoned VMware candidates with extensive experience in NSX from network background.
Technical Skills:
- In-depth knowledge of VMware vSphere, vCenter, ESXi, vSAN and related technologies.
- Good knowledge of vRealize technologies like automation, operations, orchestrator, life cycle manager, log insights and SRM
- Proficiency in scripting and automation (e.g., PowerCLI, Python, Bash).
- Familiarity with network and storage concepts as they relate to VMware environments