Description

Roles and Responsibilities:

  • Facilitate the product vision by researching, conceiving, wireframing, prototyping and mocking up user experiences for our digital properties.
  • Design, code the markup, conduct user testing, and perform other user-facing activities to validate the design, and interaction.
  • Develop mobile and cross-browser compatible responsive front-end interfaces.
  • Contribute to design, technical, and functional documentation such as detailed architectural and design documents as requested.
  • Create high quality UX deliverables which deliver on product outcomes.
  • Produce materials for customers and developers, including user flows, wireframes, mock-ups, live style guides, and assets.
  • Create robust user experiences, including defining customer needs, task analysis, persona creation, storyboarding, user flow creation, and wireframing.
  • Leverage analytics and usage metrics to inform UI/UX decisions, including usability testing, customer interviewing, and other forms of qualitative and quantitative analysis.
  • Improve and maintain style guides and quality libraries to support all products.
  • Design high-quality responsive user experiences and user interfaces.
  • Clearly communicate your design solutions to team members and internal customers.
  • Provide leading-edge design solutions.
  • Provide design support for internal and external websites.
  • Contribute to and promote on-going enhancement of the UX design methodologies.
  • Transform conceptual ideas and user requirements and turn them into highly usable designs.
  • Participate in project/sprint planning meetings and evaluate project activities for compliance with design/development guidelines and UX/UI Standards.
  • Collaborate with project management, developers, ComEd, and other teams to validate design solutions, participate in sprint cycles and bring team vision to life,
  • Work with internal stakeholders to perform user acceptance testing.
  • Collaborate internally to continue to improve process and meet project goals.
  • Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
  • Conduct user research and analyze user feedback against design requirements.
  • Prepare documentation of all UIs developed.

Deliverables:

  • UX Research Reports for ExploreMT (updated version of MyFWP and OLS)
  • Personas for ExploreMT (XMT)
  • Experience Maps
  • Documented User Journeys
  • Wireframes for XMT
  • Interactive Prototype for XMT
  • Styleguides that align with FWP’s brand book
  • ADA compliance verification

Key Skills
Education

Any Graduate