The UX Designer provides timely and creative solutions to end-user computer and networking problems of a complex nature to ensure end-user productivity. The UX Designer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The UX Designer coordinates configuration/installation and general trouble shooting of PC hardware and software. Responded to situations where standard procedures have failed in isolating or fixing problem equipment or software installations, moves and configuration changes. Maintains accurate information and data regarding end-user issues. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Required Qualifications
Bachelor's degree
Less than 5 years of technical experience Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Bachelor's degree