Strong communication skills and translation skills in English & Spanish ( Latin American)
Strong test automation skills in Tosca and Selenium ( Java)
strong candidate, with details on their Spanish skills screening and their resume highlights please.
As a Quality Assurance Analyst, under direct supervision, you will perform quality control audits, reviews, or monitoring of departmental operations functions including, but not limited to, claims, membership, customer service/call center, workflow, processing support systems, procedures, documentation, etc.
MUST AUTOMATED TESTING SKILLS
POSITION IS MANUAL TESTING INITIALLY
MUST HAVE SELENIUM
MUST HAVE TOSCA
You will also Identify problems, analyze cause and effect, and make recommendations for improvements.
Perform routine quality audits, reviews, or monitoring across various operations functions to ensure quality standards, procedures, and methodologies are being followed.
Recognize and document any potential fraud and abuse situations.
May provide one on one guidance to new hires upon completion of initial training.
Provide necessary feedback or coaching to operations and training areas on errors assessed so that additional training can be initiated as needed.
Compile data and generate reports for operations areas on quality performance.
Identify areas of weakness and communicate recommendations on changes and improvements to training materials.
Document findings of analysis and prepare recommendations for implementation of new systems, procedures, or organizational changes.
Assist with training documentation and development of new processes and procedures
Any Gradute