Test Lead

Key Skills: Test Engineer, Manual Testing, Automation Testing, CSM , PMP, Jira, Confluence

Roles and Responsibilities:

• Define the scope, approach, resources and schedule for the testing activities across multiple projects
• Develop test plans, test strategy etc. and create necessary documentation in alignment with project goals
• Help build Client relationships by effective communication, timely escalations and being on top of end-to-end QA delivery lifecycle
• Carry out estimations, pricing, staffing and SOW creation for projects
• Foster open communication between team members, stakeholders and other delivery team members
• Maintain RAID logs across projects and communicate effectively and timely with stakeholders, on all issues at hand
• Create metrics' trends, quality health report and status reports to help with reporting across projects
• Review all test artifacts created by teams, manage peer review process and ensure all best practices are adhered to
• Implement testing best practices and methodologies
• Document & implement new tools & techniques for QA process improvements focused on reusability & standardization
• Set clear objectives, delegate tasks, and manage the day-to-day operations of the QA team(s) across single or multiple projects
• Oversee the defect lifecycle, ensuring that defects are properly logged, prioritized, and resolved in collaboration with the test lead, Client and development team
• Incorporate the lessons learnt from past projects to improve the future testing strategy

Skills Required:

• Must Have 4+ years of experience as a people manager leading teams with 4+ members
• Must have 4+ years' experience as a QA Lead, leading manual & automation teams
• Evaluate and procure testing tools, software licenses, and necessary infrastructure for projects, as needed
• Mentor and upskill team members with latest industry technologies, certifications and soft skills
• Conduct interviews for external and internal hiring & help with bench reserve management
• Conduct audits on QA documentation for projects to adhere to delivery excellence standards
• Able to work in an environment with shifting priorities and multiple competing demands
• Conduct walkthroughs, defect triage and manage client facing activities from QA's side
• Carry out performance management for all reportees

Education: Bachelor's Degree in related field