Technical Writer

Minimum Required Knowledge, Skills, and Abilities:

• 3+ years experience working with developers facing platforms in a professional technical role
• Technical writer, product manager, engineering, developer relations, solutions architect, or field/support engineering background
• Good understanding of technical concepts like APIs and web applications. Experience with GraphQL, JSON and JavaScript - bonus
• Strategic thinker who can identify opportunities in our content strategy, execute new initiatives, and then measure their success
• Demonstrated strong technical writing skills (we’ll ask for samples)
• Technical project management skills and experience
• Amazing interpersonal communication. You can build relationships quickly and find successful outcomes across teams
• Working knowledge of current DevOps tools and practices
• Experience with Git and working in “Docs-as-Code” authoring environments

Preferred Qualifications:

• Experience working with identity and access management (IAM) solutions or related technologies
• Knowledge of Auth0 products and services
• Familiarity with markdown, HTML, and other documentation formats
• Experience with developer experience (DX) optimization
• Background in UX writing or information architecture
• Proficiency in using analytics tools to measure content performance
• Experience with localization and internationalization of technical content
• Demonstrated ability to lead cross-functional teams and influence stakeholders