Technical Writer

Job Description

As a Technical Writer, you will:

• Create and update technical documentation associated with the following:
  • Service removal/replacement and vehicle maintenance procedures
  • Diagnostics/troubleshooting and wiring harness information
  • Software programming and post-repair bring-up
  • Fleet upgrade and rework procedures
  • Technical service bulletins, first responder documentation, and vehicle owner's manual

Requirements

• 3+ years of hands-on experience as an automotive repair or diagnostic technician
• 2+ years of experience with technical documentation in the automotive field (e.g., documenting automotive engineering processes and procedures related to vehicle maintenance, diagnostics, troubleshooting, programming, etc.)
• Experience with topic-based writing concepts and markup language (e.g., HTML, XML, or DITA XML)
• Proficiency with Google Suite and Microsoft Office Suite
• Strong written/verbal communication skills and cross-functional teamwork skills
• Exhibit high attention to detail and safety acumen
• Ability to multitask and manage workload to achieve project deliverable deadlines
• Self-starter and ability to approach the role with a can-do, team player attitude

Bonus Qualifications:

• Bachelor's degree with a focus in Automotive Technology or Technical Writing
• 5+ years of experience as an automotive repair or diagnostic technician
• 2+ years of experience as a technical writer in the automotive field
• Automotive OEM service manual authoring experience
• Experience with any of these software programs: Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, or CATIA 3DX