Description

Job Description:
• Having experience in 
• Knowledge of Monitoring toll like Dynatrace/ Splunk
• Excellent communicator, both oral and written
• Incident Management good to have
• Strong problem solving and communication skills
• Strong analytical skills to investigate and resolve customer support tickets
• Able to multitask efficiently under time pressure
• Able to work with cutting edge technology and assimilate information rapidly
• Associate or bachelor’s degree in information technology or a related field preferred

Key Skills
Education

Bachelor's degree

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