Description

Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams.

Skilled in wireless devices.

Ability to communicate effectively verbally and in writing with individuals.

Customer Service skills that include a “customer first” attitude.

Position is responsible for agency-specific end user support throughout the Richmond District.

Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.

Troubleshoot hardware and software issues

Key Skills
Education

Any Gradute

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