Technical Specialist

Key Skills: Workday, Workday HCM, Configuration.

Roles and Responsibilities:

• Responsible for daily monitoring of applications and integrations.
• Troubleshooting and prioritizing any issues within the timekeeping systems and developing proactive monitoring to prevent system issues.
• Partner with Payroll and HR team in reviewing all major change requests and enhancements.
• Communicate with internal customers and partner teams in a timely, professional manner and escalate issues to the Support Manager as necessary.
• Demonstrate the ability to question and probe technical experts or third-party vendors to determine the best possible solution option.
• Proactively seek opportunities for efficiency improvements and partner with business to implement improvements in processes and systems.
• Successfully manage multiple competing priorities simultaneously.
• Participate in design and code reviews and provide constructive feedback to the team.

Experience Requirement:

• 5-8 years of years of experience in Human Resource, absence management, or timekeeping systems.
• Hands-on experience in troubleshooting and system configuration.
• Proven ability to work collaboratively with cross-functional teams and manage stakeholder communication effectively.
• Experience supporting and configuring Workday is preferred.

Education: Any Graduation