Technical Project Manager

Key Responsibilities:

1. Onsite Coordination:

• Act as the central point of contact between the Cloud team and other teams - Vendors, Native App, PMO, and System Engineering.
• Drive project timelines and milestones, ensuring alignment on goals, deliverables, and deadlines.
• Facilitate transparent communication across onsite teams, raising and addressing critical questions to assess project risks and impacts.
• Troubleshoot and resolve technical issues, ensuring no roadblocks hinder progress.

2. Offshore Coordination:

• Serve as the bridge between onsite operations and offshore development teams, fostering effective collaboration.
• Communicate project requirements, priorities, and updates, ensuring offshore deliverables align with business needs.
• Conduct regular check-ins, proactively addressing potential delays by asking probing questions and identifying root causes.
• Ensure accountability and clarity on offshore tasks, avoiding delegation of unresolved issues.

3. Cloud Backend Development Oversight:

• Mandatory: Demonstrated experience designing, developing, and maintaining cloud-based backend systems (AWS and IoT-based development).
• Collaborate closely with offshore developers to resolve complex cloud backend challenges, ensuring all cloud services operate seamlessly.
• Conduct thorough impact analysis on system changes, performance issues, and scalability concerns.

4. IoT Implementation Support:

• Oversee IoT deployments, ensuring devices are correctly configured, maintained, and securely connected to cloud platforms.
• Collaborate with both onsite and offshore teams to resolve IoT-related technical challenges promptly.

5. Quality & Compliance:

• Ensure all onsite and offshore solutions comply with industry standards, cybersecurity protocols, and company policies.
• Proactively question processes and solutions to identify potential gaps in compliance or performance.

6. Training & Documentation:

• Maintain detailed documentation for system configurations and troubleshooting guides, ensuring offshore teams have clear references.
• Maintained detailed documentation for new engineer onboarding, SDLC, release, checklists, etc.

Qualifications:
Education:

• Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field.

Experience:

• Mandatory: 5+ years of hands-on experience in cloud backend development (AWS).
• 5+ years of experience in deploying and managing IoT solutions.
• Prior experience coordinating between onsite and offshore teams in a manufacturing environment.

Technical Skills:

• Strong expertise in cloud infrastructure, backend technologies (Node.js, Python, Java), and data security.
• Familiarity with IoT protocols (MQTT, CoAP) and platforms.
• Proven ability to conduct impact analyses, troubleshoot complex issues and drive solutions independently.

Soft Skills:

• Exceptional communication and interpersonal skills, with a proactive problem-solving approach.
• Ability to ask tough, critical questions to uncover issues and drive accountability.
• Strong organizational and project management skills, focusing on transparency and continuous improvement.