Technical Program Manager

Advanced skills in ADO, SharePoint, JIRA and MS Office Excel and PowerPoint and other tools

Program Manager will be responsible for driving and collaborating with cross functional teams on the successful execution & completion of various programs. This Program Manager will be expected to bring success to every initiative and program her or his team tackles. By coordinating broader business strategy, initiating, planning, executing and monitoring - they are vital in the support of their team as they achieve their overarching objectives. Technical knowledge & skills in Web Development, applications development and Cloud applications.

Program/Project management experience using a formal methodology including Agile, scrum, Waterfall
At least 10 Years of as a Project/Program Manager and 2-3 Years of Scrum Master experience
Lead and Manage cross-functional business teams, multi-vendor teams for application development using Agile principles
Should have experience managing budgets across projects; This role will have oversight across all the project PMs for individual projects
Facilitate various Scrum ceremonies with Scrum Masters & PMs and take responsibility of the overall program delivery
Provide Metric driven reports on overall program delivery and quality; Provide feedback, advise, and encouragement to team members
Host program meetings for program updates with teams, management & leadership teams, client and other vendor stakeholders
Adhere with the deadlines and push the team to ensure timeliness and raising risk and issues at the right time
Should be responsible for end to end program execution, leading PMs & managing multiple projects and completing them within budget
Manages delivery of the program scope, objectives, and success metrics
Oversees timeline, quality, and operations. Understands overall scope and deliverables map against release timeline.
Created program & project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management
Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure in a fast-paced environment
Creative and proactive problem solver self-motivated with ability to work well in teams and cross-departments
Advanced skills in ADO, SharePoint, JIRA and MS Office Excel and PowerPoint and other tools
Works with the Solution and Enterprise architects to ensure the program team adheres to overall solution design across tracks
Responsible for ensuring coordination of work efforts at program level, understands and manages critical path key dependencies
Works with Track Leads and Program Managers to understand status of work efforts and impact to the program to move delivery forward
Drives resolution of risks, issues and decisions, and escalates to governance forums as necessary
Oversees resource requirements identification to execute program plans; Establishes approach, tools, and templates to support program execution
Provides status, guidance and impediment review to sponsors, stakeholders & Executive Team and manages Executive expectations related to the program
Supports Release planning, Annual Operational Planning, Budget Planning, Investment Prioritization
Facilitates SteerCo, OpCo, PMO, Cross Functional Team, Program Scrum of Scrums meetings to communicate and address risks, issues, actions, decisions, dependencies, and milestones delivery for the program
Generates Status Reports, Success Metrics Log Entries, RAID log Entries, Change log Entries, Escalation Procedure, Team Building Exercises, Team Recognition, Transition to Support Deck
Close Phase: Warranty Period Agreement, Executive Summary of Validated Benefits Realization, and Summary of Retrospective Lessons Learned
Ability to lead and motivate others; Ability to work well in a team environment
Be proactive and take strategic decisions and suggest best practices
Strong customer service & customer facing skills; Excellent communication skills
Strong interpersonal and multitasking skills; Strong organizational and analytical skill

Desired Skills and Experience
PROGRAM MANAGER, SHAREPOINT, JIRA, POWERPOINT, AZURE DEVOPS, ADO, AGILE, SCRUM