Technical Program Manager

Key Responsibilities

Analyze complex business problems and deliver scalable solutions.

Lead workshops, gather requirements, and document end-to-end business processes.

Collaborate with cross-functional teams (Business, IT, Finance, Operations) to ensure successful program delivery.

Design, configure, and implement SAP BRIM solutions to meet business needs, including CI, CC, and FI-CA integration with S/4HANA.

Prepare solution demos for Business/IT stakeholders.

Participate in and lead all phases of the project lifecycle: requirements, design, configuration, testing, cutover, go-live, and post-go-live support.

Write test scenarios, perform unit, integration, E2E, UAT, and performance testing.

Drive cut-over activities, go-live readiness, and post-implementation support.

Develop training materials and knowledge transfer documents for end users and internal teams.

Manage and resolve cross-functional issues, ensuring smooth program execution.

Stay current on the latest SAP BRIM and S/4HANA technologies and best practices.

Collaborate across global teams, working with Asia and EMEA regions as needed.

Required Qualifications

15+ years of experience in SAP Quote-to-Cash areas.

5+ years of hands-on SAP BRIM implementation experience with strong focus on:

Convergent Charging (CC)

Convergent Invoicing (CI)

FI-CA (Contract Accounting)

Integration with S/4 HANA (G/L postings)

Expert knowledge of Accounts Receivables, Billing/Invoice-to-Cash posting processes.

Hands-on functional configuration and solution design experience across Subscription Order Management (SOM), CC, CI, Convergent Mediation (CM), FI-CA.

Experience with subscription billing, revenue models (usage-based, overage, burn-down models), complex rate structures, and real-time rating scenarios.

Proven ability to integrate BRIM with CRM, CPQ, CLM, EMS, middleware, and other non-SAP systems.

Strong program management background, having led multiple full lifecycle SAP implementations (requirements to deployment).

Excellent communication and presentation skills to interact with stakeholders, executives, and cross-functional teams.

Ability to operate independently, manage multiple priorities, and deliver under tight timelines.

Knowledge of Agile methodologies is an advantage