We are seeking a Product Manager - Technical to lead the definition and delivery of mobile and web components that enable seamless management and troubleshooting of satellite terminals. As the single-threaded owner for eCommerce and Order-to-Cash (OTC), you will ensure a cohesive user experience across all customer touchpoints and own the product lifecycle from concept to launch.
Responsibilities:
- Define product vision, strategy, and requirements for mobile and web features, ensuring alignment with customer needs and technical feasibility.
- Partner with UX, engineering, and cross-functional teams to deliver intuitive interfaces, robust features, and seamless integration.
- Develop and manage the product roadmap, gathering input from customers, business teams, and technical stakeholders.
- Drive planning and execution of feature releases, ensuring backward compatibility and minimal disruption.
- Oversee compliance with security, legal, and privacy requirements.
- Track and analyze KPIs to measure feature performance and guide improvements.
- Create customer-facing materials and lead communications with customers and distributors.
Requirements:
- Proven experience in technical product management, preferably in mobile/web applications.
- Strong background in user experience design, system integrations, and product lifecycle management.
- Excellent stakeholder management and communication skills.
- Analytical mindset with the ability to balance technical trade-offs and customer value