Technical Engineer

We are seeking a highly skilled Technical Engineer with deep expertise in Finastra’s Loan IQ solution to join our team in Wilmington, DE. The ideal candidate will be responsible for owning the end-to-end technical management of the Loan IQ platform, including software deployment, SDK development, licensing, upgrades, and troubleshooting. This role requires strong communication skills, hands-on technical expertise, and familiarity with Loan Agency business functions.

Key Responsibilities

1. Loan IQ Technical Ownership:
   • Manage Finastra Loan IQ software, including installation, configuration, and upgrades.
   • Handle SDK development, license management, and module installations.
   • Troubleshoot technical issues and serve as the primary liaison with Finastra’s technical support.
   • Ensure seamless integration with existing systems and workflows.
2. Software & Infrastructure Management:
   • Utilize software packaging tools (NuGet, NPM) for deployment and version control.
   • Manage source code using GitLab or similar SCM tools.
   • Implement and monitor logs using SIEM tools (Splunk) and log management platforms (ELK Stack).
   • Develop and maintain automation scripts using PowerShell, Bash, Perl, or YAML.
3. Business & Technical Collaboration:
   • Work closely with business stakeholders to align Loan IQ functionality with Loan Agency operations.
   • Document processes, configurations, and troubleshooting guides.
   • Provide technical training and support to end-users as needed.
4. Security & Compliance:
   • Ensure compliance with internal security policies and industry best practices.
   • Monitor system performance and implement optimizations.

Required Skills & Qualifications

Mandatory Requirements:

✅ Finastra Loan IQ Expertise – Hands-on experience with installation, upgrades, SDK, licensing, and troubleshooting.
✅ Excellent Communication Skills – Must articulate technical concepts clearly (verbal & written).
✅ Hybrid Work Model – Must be willing to work onsite in Wilmington, DE.
✅ US Work Authorization – No visa sponsorship (now or in the future).

Technical Skills:

✔ Software Packaging: NuGet, NPM
✔ Source Code Management: GitLab (preferred), GitHub, Bitbucket
✔ SIEM & Logging: Splunk, ELK Stack
✔ Scripting: PowerShell, Bash, Perl, YAML

Preferred Skills:

• Knowledge of Loan Agency/Servicing business processes.
• Experience with financial systems integration.
• Familiarity with cloud-based deployments (AWS/Azure) 
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