Technical Consultant Senior

• We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more.
• The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs.

Essential Job Functions:

• Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB.
• Experience in working on ServiceNow Platform Upgrades and Cloning.
• Work closely with clients and stakeholders to understand their requirements and provide technical guidance.
• Develop and configure ServiceNow components, including workflows, scripts, and integrations.
• Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements.
• Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients.
• Create and maintain technical documentation for ServiceNow solutions.
• Collaborate with cross-functional teams to ensure seamless integration and data flow.
• Stay current with ServiceNow updates and best practices.

Qualifications:

• Experience : 5+ years – Relevant

Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT, with at least 3 years in a technical consulting role.
• Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and client-facing skills.
• ServiceNow Certified System Administrator (CSA) or similar certification is a plus.

Preferred Skills:

• Experience with scripting languages (e.g., JavaScript, Python).
• Knowledge of ITIL and ITSM processes.
• Familiarity with Agile and DevOps methodologies