At least 5 years of experience as a Business Analyst or Systems Analyst
Working in a technical environment is essential, preferably infrastructure or end user compute; desktop, VDI, Exchange, telephony and Device as a Service (DaaS)
Ability to deliver data driven content from a number of sources e.g., Active Directory, Workday, Microsoft Intune, Excel
Ability to create reports for different audiences and all levels of complexity, using visualisation tools such as PowerPoint, Power BI
Experience with Microsoft Intune would be an advantage
Strong knowledge of business analysis tools and techniques, such as user stories, use cases, wireframes, UML, BPMN, etc.
Experience in working with agile methodologies, such as Scrum and Kanban using Jira
Previous or current experience in testing would be an advantage
Excellent communication, presentation, and facilitation skills
Must be able to work independently and proactively in a fast-paced and dynamic environment