Technical Business Analyst

Key Responsibilities:

Identify Business Needs: Identify business needs and objectives, gather and document stakeholder requirements, conduct stakeholder interviews and meetings.

Analyze Business Processes: Analyze current business processes and systems, identify areas for improvement and opportunities for change, document business process models and flows. Develop Requirements Documents: Create and maintain business requirements documents (BRDs), develop use cases and user stories, define and document functional and non-functional requirements.
Design Solutions: Collaborate with stakeholders to design solutions, develop and document solution design documents, ensure solutions meet business needs and requirements.

Evaluate Solutions: Evaluate proposed solutions and recommend the best option, assess feasibility, cost, and benefits of solutions, develop and document evaluation reports.

Manage Stakeholders: Communicate with stakeholders throughout the project lifecycle, manage stakeholder expectations and concerns, ensure stakeholder buy-in and support.

Manage Projects: Participate in project planning and estimation, track and report project progress and metrics, identify and mitigate project risks.

Analyze Data: Collect and analyze business data, develop and maintain data visualizations and reports, identify trends and insights to inform business decisions.

Develop Business Cases: Develop and maintain business cases for projects and initiatives, assess feasibility, cost, and benefits of projects, recommend approval or rejection of projects.

Implement Change: Develop and implement change management plans, communicate changes to stakeholders and employees, ensure a smooth transition to new processes and systems.

Improve Processes: Identify areas for process improvement, develop and implement process improvements, measure and evaluate the effectiveness of process improvements.

Ensure Quality: Develop and maintain quality assurance plans, conduct quality assurance reviews and testing, ensure solutions meet business requirements and quality standards.
Experience: 7 – 10 years

Required Skills: Technical Business Analyst, policy Administration Systems, Power BI, JIRA, MS Visio, Balsamiq, and MS Office for data analysis, project tracking, and process modeling