Technical Business Analyst

• Minimum of 5 years working in support or ETL related role

• Minimum 2-3 years’ experience using SQL

• Previous team lead or management experience

• Strong data management and analysis skills

• Two to three years of experience using SQL

Skills:

• Support all operational aspects of the Consumer Connection product.

• Investigate new/unknown/existing issues in Consumer Connection. Clearly document all findings in the issue tracking system.

• Utilize issue tracking system (JIRA) daily.

• Provide feedback to the clients and technology managers.

• Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues

• Review and analyze data and requirements and test plans/cases in support of existing and new initiatives.

• Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective). • Provide support for and minor enhancements to reports utilized by the QC process.