Technical BA with OpenText Certification

Description of Work: Knowledgeable BA with expertise in Letter Generation (OpenText and In-house solutions). Excellent in surfacing, capturing, and testing of requirements and changes from inception through production deployment.

Job Description:

OpenText certified (required)
Expert in configuration and generation of letters for outbound electronic communication
Strong experience and willingness to document accurately throughout the full life cycle of the change, defect, and implementation project, including user story creation, test strategy, testing, and test results
Ability to present changes to leadership along with impact assessment
Excellent written and oral communication skills in English (U.S.A.)
Proficient in MS Word, Excel, PowerPoint (required)
Experience with ServiceNow, Jira (desired), ALM (nice to have)