Description

  • Minimum 1 year of experience with level one customer service
  • Minimum 1 year of experience with Basic computer skills, including networking, IT device management, PC and Mac operations
  • Strong Multitasking ability
  • High degree of demonstrated customer service and hospitality skills
  • Excellent written and oral communication skills
  • Ability to maintain calm under pressure
  • Experience with Office M365, Microsoft Teams and Zoom, preferred
  • Experience with BYOD, preferred
  • Experience with Microsoft Teams Rooms, preferred
  • High school diploma/GED; Bachelor’s degree, preferred

Key Skills
Education

Bachelor's degree

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