Systems Administrator II

• We are seeking a skilled and proactive Operations Engineer with 3 to 8 years of IT experience, including at least 3 years of relevant hands-on expertise in system operations, automation, cloud provisioning, and technical issue resolution.
• You will play a vital role in maintaining the stability, performance, and scalability of our infrastructure and applications, both on-prem and in the cloud.

Essential Job Functions:

• Manage and troubleshoot complex infrastructure and application issues across global environments.
• Provision, configure, and maintain systems in cloud environments including:
  • Linux Administration
  • Oracle Cloud Infrastructure (OCI)
  • AWS
  • Develop and maintain automation scripts using Python, Shell, or similar languages to reduce manual work and improve reliability.
  • Support and manage applications built in Java, Python, and Ruby at scale.
• Design, implement, and optimize configuration management and automation tools:
  • Ansible
  • Puppet
  • Jenkins
  • Docker
  • Kubernetes, etc.
• Monitor system performance and availability using modern observability and alerting tools:
  • Nagios
  • Prometheus
  • Grafana
  • PCP
• Ensure system security, performance tuning, and patch management across various environments.
• Collaborate with development, QA, and infrastructure teams to streamline CI/CD pipelines and operational workflows.
• Participate in a global 24x7 on-call rotation and incident response activities.
• Maintain detailed documentation of operational processes and system configurations.
• Contribute to continuous process improvements, root cause analysis, and knowledge base updates.
• Ensure compliance with industry best practices, ITIL, and CMMI standards.

Qualifications:
Technical Skills & Requirements

• Strong experience in RedHat Enterprise Linux or Oracle Enterprise Linux environments.
• Solid understanding of Container and Orchestration platforms like Docker and Kubernetes.
• Working knowledge of Oracle Database, RDBMS, SQL Queries is a plus.
• Proficient in TCP/IP Networking, Linux-based firewalls, VPNs, and routing.
• Familiarity with infrastructure-as-code and Git-based version control.
• Strong analytical and diagnostic skills, particularly in remote troubleshooting scenarios.
• Experience working in Agile/DevOps environments is desirable.

Soft Skills & Attributes

• Strong communication and interpersonal skills; ability to engage with cross-functional teams.
• Self-driven with the ability to work independently and manage priorities effectively.
• Continuous learning mindset and proactive approach to identifying areas of improvement.
• Ability to work under pressure and manage multiple tasks in a dynamic environment.
• Willingness to mentor junior team members and share knowledge