Systems Administrator

• About the Role: We are seeking a skilled and experienced Systems Admin to join our Information Technology team.
• The ideal candidate will have 3 to 5 years of experience in IT Technical support, with a strong background in working within an Amazon Web Services (AWS) environment.
• This role involves providing technical support to users with end user computing, hardware and software, maintaining and supporting AWS servers, and managing IT helpdesk functions

Key Responsibilities:

• Provide technical support to users for hardware, software, and application issues.
• Manage and maintain AWS servers, ensuring optimal performance and security.
• Handle IT helpdesk functions, including responding to user requests and resolving IT-related issues.
• Monitor and troubleshoot server issues in the AWS environment.
• Assist in the deployment and management of AWS services such as EC2, S3, RDS, KMS, CloudFormation, and CloudWatch.
• Develop and maintain scripts and programs for AWS management using languages suchas Python, Bash, and PowerShell.
• Collaborate with the IT team to implement new technologies and improve existing systems.
• Ensure compliance with company policies and procedures related to IT and data security.

Required Skills and Experience:

• years of experience in IT support, handling technical issues related to hardware, software, and applications.
• Proven experience working in an AWS environment where servers are hosted.
• Strong understanding and hands-on experience with AWS services, including:
• EC2 (Elastic Compute Cloud)
• S3 (Simple Storage Service)
• RDS (Relational Database Service)
• KMS (Key Management Service)
• CloudFormation
• CloudWatch
• Scripting and programming for AWS (Python, Bash, PowerShell)
• AWS Support services
• Excellent troubleshooting and problem-solving skills.
• Experience with IT helpdesk functions and user support.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team