Job Description
Roles and Responsibilities:
- Network Management and Maintenance
- Aruba Wi-Fi and handling Fortinet FortiClient EMS is highly desirable.
- Configure, monitor and maintain LAN/WAN, routers, switches, firewalls etc.
- Ensure optimal performance of network services by conducting regular monitoring and performance tuning.
- Plan and execute network upgrades, patches, and routine maintenance.
- Manage access control policies, ensuring secure remote access for employees.
- Diagnose and resolve hardware, software, and network issues promptly.
- Provide technical support to end-users and resolve helpdesk tickets related to networking and Deskside support.
- Coordinate with vendors for hardware replacements, internet issue or repairs
Maintain detailed documentation of the network architecture, configurations