System Analyst

Responsibilities:-
• Work with the Project team members and business stakeholders to understand business processes and pain points.
• Develop expertise in the customers’ business applications
• Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution
• Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
• Discover and document requirements and user stories with a focus on improving both business and technical processing.
• Translate business needs into detailed user stories, use cases, process flows, and other artifacts.
• Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff
• Strong Sense of ownership and accountability
• Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications
• Identify and group related user stories into Themes, document the dependencies and associated business processes
• Ability to manage competing priorities and meet deadlines.
• Assist Product Owner in maintaining the product backlog
• Create conceptual prototypes and mock-ups
• Create wireframes and prototypes.
• Propose alternative solutions that balance cost and benefit and adequately test a solution’s feasibility for business and technical compatibility.
• Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
• Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)
• Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress
• Assist in validating system changes align with business requirements.
• Schedule, facilitate, and document meetings with cross-functional teams.
• Prepare agendas, capture key decisions and action items, and distribute meeting notes.
• Serve as the liaison between business users, project managers, developers, and other stakeholders.
• Provide regular updates on progress, risks, and issues.

Required Qualifications:-
• The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts.
• 5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology
• Experience organizing and maintaining Product and Sprint backlogs
• Experience translating client and product strategy requirements into application requirements and user stories
• Proficient with defining acceptance criteria and managing acceptance process with development
• Experience with large, multi-module systems
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
• Experience with Application Lifecycle management (ALM)
• The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers
• Experience in managing projects or workstreams independently.

Preferred Qualifications:-
• Experience using Team Foundation Server for agile software development and work item tracking.
• Ability to create low and high-fidelity wireframes to visually represent user flows and functionality
• Experience building interactive dashboards and reports using Power BI Desktop.
• Strong experience in writing complex SQL queries for data extraction, transformation and reporting.
• Certified Scrum Master or Equivalent, experience running sprints & ceremonies.
• Ability to manage small-scale projects or workstreams independently.
• Experience using tools such as MS Project ,JIRA, Confluence or equivalent.

Technical Skills & Tools (Required):-
• Microsoft Office Suite( Word, Excel, Access, Outlook, PowerPoint)
• MS Visio
• Microsoft Project
• Power BI / Tableau
• Oracle SQL/ SQL Server
• Figma or Balsamiq