System Analyst

Primary duties include:

• Monitor updates to M365 products within the Government Community Cloud (GCC).
• Analyze impact of product updates to the client M365 tenant in GCC.
• Review product configuration options and recommend settings that are in alignment with client standards, policies, and licensing.
• Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users.
• Participate in working sessions with the client M365 product team working group and with Microsoft resources supporting the client.

Desired skills include:

• M365 administration and configuration.
• Understanding and experience in the configuration and administration of M365 in Microsoft GCC.
• Ability to investigate the impact of product change on enterprise implementations of M365.
• Experience preparing technical documentation.
• Ability to clearly communicate with stakeholders in written and verbal formats.
• Experience creating and managing content in SharePoint and Teams.
• Knowledge and experience in the use and support of Microsoft productivity tools, including Word, Excel, and PowerPoint.