System Analyst

This position is a technical resource expected to possess experience
and understanding of the configuration and administration of the M365 suite of products deployed at
the enterprise level. M365 products within scope include SharePoint Online, Teams, Planner, OneDrive,
Outlook, Forms, Loop, Viva Engage, and will grow to include new tools as they become available to the
SOM.
Primary duties include:
 Monitor updates to M365 products within the Government Community Cloud (GCC).
 Analyze impact of product updates to the SOM M365 tenant in GCC.
 Review product configuration options and recommend settings that are in alignment with SOM
standards, policies, and licensing.
 Create technical documentation that may be used to communicate recommendations to
decision makers or to serve as job aids to end users.
 Participate in working sessions with the SOM M365 product team working group and with
Microsoft resources supporting the SOM.
Desired skills include:
M365 administration and configuration.
 Understanding and experience in the configuration and administration of M365 in Microsoft
GCC.
 Ability to investigate the impact of product change on enterprise implementations of M365.
 Experience preparing technical documentation.
 Ability to clearly communicate with stakeholders in written and verbal formats.
 Experience creating and managing content in SharePoint and Teams.
 Knowledge and experience in the use and support of Microsoft productivity tools, including
Word, Excel, and PowerPoint.