Monitor and manage server and application performance, ensuring all systems are functioning efficiently and securely.
• Implement and enforce security configurations and best practices for servers and applications.
• Assist in audit preparedness, ensuring servers and systems meet compliance standards and are ready for external audits.
• Work closely with the internal team to address and close out any findings from audits.
• Perform regular server maintenance to keep systems secure and performing optimally.
• Resolve server performance issues, security vulnerabilities, and system errors, ensuring minimal downtime.
• Regularly review server logs and performance metrics to proactively identify and address potential issues.
• Provide backup support to team members handling other Operations activities, ensuring that all operational needs are met.
• Maintain thorough documentation of server configurations, procedures, and best practices for reference and training purposes.
Skill matrix:
Proficiency in Windows Server, Linux/Unix-based systems, and other server environments. | Required | ||
Experience with server performance monitoring tools to track and analyze system performance metrics. | Required |
Knowledge of security tools and practices such as antivirus, encryption, firewalls, and system hardening. | Required | ||
Familiarity with automation and scripting tools for routine server maintenance and management tasks. | Required |
Hands-on experience with virtualization platforms or other virtual environments. | Required | ||
Experience with backup and disaster recovery solutions for server environments. | Required |
Broad understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, VPN, Load Balancing) for troubleshooting and managing server communications. | Required | ||
CompTIA Network+ (or similar networking certification) – A solid foundation in networking principles. | Desired |
Microsoft Certified: Microsoft Certified Solutions Expert (MCSE) – Demonstrates expertise in managing Windows Server environments. | Desired | ||
ITIL Foundation – A basic understanding of IT service management frameworks, useful for providing operational support and service coverage. |
Any Graduate