Description

Key Responsibilities:

  • Manage and administer Office 365 services including Exchange Online, SharePoint, Teams, and OneDrive
  • Perform Azure administration tasks such as managing resources, users, permissions, and backups
  • Handle web hosting setup, domain configurations, and website deployments
  • Monitor and maintain Windows servers and user endpoints, ensuring system availability and performance
  • Troubleshoot and resolve Windows OS and Microsoft Office-related issues
  • Implement and manage user access controls, permissions, and group policies
  • Provide basic networking support including configuration of routers, switches, and firewalls
  • Ensure IT security standards are followed and assist with patch management
  • Support software installations, updates, and license tracking
  • Create and maintain documentation for system processes, configurations, and troubleshooting guides

Required Skills & Qualifications:

  • 1–2 years of hands-on experience as a System Administrator or similar role
  • Strong knowledge of Office 365 / Microsoft 365 administration
  • Experience with Azure Active Directory and Azure Portal
  • Familiarity with web hosting platforms and DNS/domain management
  • Good understanding of Windows OS troubleshooting (Windows 10/11, Server 2016+)
  • Working knowledge of basic networking concepts (IP, DHCP, DNS, VPN)
  • Proficient in access and identity management
  • Experience with remote support tools, ticketing systems, and asset management
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication

Educational Qualification:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
    (or equivalent experience)

Education

Bachelor's degree in Computer Science, Information Technology