Duties/Responsibilities:
• Ability to learn HASTUS to provide ongoing support to the Bus and Rail Scheduling Operations teams.
• Review security scan results and develop steps to mitigate vulnerabilities at the server and application levels.
• Responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure.
• Expertise in current cloud technologies such as Azure and OCI; ability to assist and lead teams in migrating existing environments to the cloud.
• Ensures that system hardware, operating systems, software systems, and related procedures adhere to agency policies, standards, and guidelines.
• Systems administration, engineering and provisioning, operations and support, maintenance, and research and development to ensure continual innovation.
• Performs daily system monitoring. Verifies the integrity and availability of all hardware, server resources, systems, and key processes.
• Review system and application logs. Verifies completion of scheduled jobs such as backups.
• Performs regular security monitoring to identify any possible intrusions. Performs daily backup operations and regular file archival and purges as necessary.
• Creates, changes, and deletes user accounts by request. Provides Tier III/other support per request from various constituencies.
• Investigate and troubleshoot issues.
• Diagnoses and recovers from hardware or software failures. Coordinates and communicates with impacted constituencies.
• Applies OS patches and upgrades on a regular basis and upgrades administrative tools and utilities.
• Configures/adds new services as necessary.
• Maintains operational, configuration, or other procedures. Performs periodic performance reporting to support capacity planning
Any Gradute