Description

Design and implement standard configurations for Mac devices in line with organizational policies and security standards.
Deploy and manage Mac devices using tools like Jamf Pro and Apple Business Manager.
Ensure seamless integration of new devices into the existing infrastructure.
Package, deploy, and update software applications on Mac devices.
Utilize software packaging tools and deployment scripts to streamline application distribution.
Manage licenses and ensure compliance with software agreements.
Maintain accurate records of all Mac devices, including hardware, software, and peripheral inventories.
Track device lifecycle, from procurement through disposal, ensuring proper documentation and compliance.
Implement and manage security measures to protect Mac devices, including antivirus, encryption, and endpoint protection tools.
Conduct regular security assessments and vulnerability scans on Mac endpoints.
Regularly deploy security patches and updates to Mac devices.

Essential Skills:
5+ years of experience in managing mac devices in a large-scale environment.
Proven experience in managing and supporting Mac devices in an enterprise environment.
Proficiency with Mac management tools such as Jamf Pro and Apple Business Manager.
Strong understanding of macOS operating system, configuration, and security.
Experience with scripting languages such as Bash, Python, or AppleScript.
Patching and Application packaging as per organization requirements for mac devices.
Familiarity with configuration management databases (CMDB) and IT service management (ITSM) tools
Experience with mobile device management (MDM) solutions
Knowledge of network protocols and security practices.
Experience with integration of Mac devices in a mixed OS environment (Windows/Linux).
Excellent problem-solving ,root cause analysis and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Certification in Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) is preferred.

Education

Any Graduate